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  • Ron Depner

A Guide on How to Choose the Right Counsellor for You

Embarking on a journey towards mental and emotional well-being is a courageous and commendable decision. Seeking the help of a counsellor can be a transformative step, but finding the right one for you is crucial. With numerous options available, it's essential to consider various factors to ensure a positive and effective counselling experience.

Identify Your Needs: Before diving into the search for a counsellor, take some time to reflect on your needs and goals. Are you dealing with specific issues like anxiety, depression, relationship problems, or general life stress? Understanding your needs will guide you in finding a counsellor with the expertise to address your unique challenges.

Credentials Matter: Look for counsellors who are licensed and accredited. This ensures that they have met the professional standards required for practice. Different counsellors may have diverse specialties, so check their credentials to ensure they align with your specific concerns. For example, a licensed marriage and family therapist may be more suitable for relationship issues, while a clinical psychologist may specialize in a broader range of mental health concerns. Credentials also matter to insurance companies; your employment-based benefits might cover some credentialed counsellors and not support counselling with others. (Our clinical team at The Therapy Place consists of Registered Clinical Counsellors and Registered Social Workers, all at a minimum Masters level.)

Therapeutic Approach: Counsellors use various therapeutic approaches, such as Cognitive-Behavioral Therapy (CBT), Acceptance and Commitment Therapy (ACT), or Solution-Focused Therapy (SFT). Some counsellors integrate multiple approaches. Research different therapeutic modalities and consider which one resonates with you.

Personal Compatibility: The relationship between you and your counsell

or is a significant factor in the success of therapy. Read through different bios and reviews to try to get a sense of the prospective counsellor's personality, communication style, and whether you'd feel comfortable opening up to them. Trust and rapport are vital elements for a successful therapeutic relationship. If you aren't sure, call the clinic's intake line or ask if the counsellor would provide you with a 5-10 minute phone call, just to feel out if it's going to be a good fit!

Accessibility and Logistics: Consider practical aspects such as the counselor's location, availability, and session format (in-person, online, or a combination). Ensure that the logistics align with your schedule and preferences to make attending sessions convenient and sustainable. Do you need the clinic to be near a bus stop? Is ground-floor or elevator access imperative? (FYI, our office is located right downtown, near bus exchanges, and does have an elevator and ground-floor access.)

Client Feedback and Reviews: Research the counselor's reputation by looking for client feedback and reviews online. Websites, social media, and therapy directories often feature testimonials from previous clients. While individual experiences vary, reading reviews can provide insights into the counselor's approach and effectiveness. (You can see our reviews on our Google page here. )

Cost and Insurance: Understand the counsellor's fee structure and whether the counselling you plan to undertake will be covered by insurance. Therapy can be an investment in your well-being, so it's crucial to be aware of the financial aspect and explore payment options. As noted earlier, we have Registered Clinical Counsellors and Registered Social Workers on our team. Some insurers cover both, some only one, and some cover neither. If you have an employee benefits plan, you will likely have received some information in the form of a booklet or an online reference guide explaining your coverage limits and allowances. Sadly, in most cases there's no way for your counsellor to know what your specific coverages are so it's up to you to explore that. We'll help if with the process if we can, of course! Oh- and on the topic of insurance: in the province of BC, direct billing still isn't supported by most insurance companies for counselling. That may come soon, but we're still not there. So typically it's a pay-up-front-and-submit-the-receipt-for-reimbursement kind of deal. Exceptions are for First Nations Health and some ICBC situations.

Ethical Considerations: Ensure that the counsellor adheres to ethical guidelines and professional standards. This includes maintaining confidentiality, respecting boundaries, and having a clear framework for handling challenging situations. (We ensure that our counsellors maintain the highest ethical standards and we require that all our clinicians maintain a supervisory accountability structure in their practice.)


Choosing the right counsellor is a personal and individualized process. By considering your needs, evaluating credentials, and exploring the therapeutic approach, you can make an informed decision that aligns with your goals. Remember that finding the right counsellor may take some time, but the investment in your mental and emotional well-being is well worth the effort. Take the first step on your healing journey with confidence, knowing that the right support is out there for you. Whether you choose us or another counselling clinic, know that you are taking a fantastic step for your wellness and we're cheering you on!


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